respond.io

AI-powered omnichannel inbox for B2C businesses to manage WhatsApp, Instagram & more.

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About

• Omnichannel team inbox unifying WhatsApp, Instagram, TikTok, Facebook, and more with AI Agents for automated lead qualification and routing • Full customer lifecycle tooling: lead capture from ads/social/website, appointment booking, broadcast campaigns, CSAT/NPS surveys, and renewal reminders • Enterprise-grade security with ISO 27001 certification, GDPR compliance, AWS cloud infrastructure, and 256-bit SSL/AES encryption Respond.io is a customer conversation management platform designed for B2C businesses wanting to scale sales and support across messaging apps. It centralizes multi-channel conversations in a shared team inbox, deploys AI Agents to handle inquiries autonomously, and provides workflow automation for lead capture, qualification, routing, and retention campaigns.

Who it's for

Customer messaging & conversational CRM

Price

Starter ($99/mo), Growth ($199/mo), and Advanced ($349/mo) paid tiers; Enterprise is custom/contact sales. A 7-day free trial is offered (no credit card required); there is no free plan. Annual billing saves up to 20%.

AI level

Intermediate

Key features

Omnichannel team inboxAI Agents automationLead capture & qualificationConversation routingBroadcast campaignsCSAT/NPS surveysWhatsApp Business APIMobile app

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