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Smartness

Smartness

AI platform for hotels automating pricing, guest messaging, and direct bookings.

Run OperationsBooking & schedulingCRM & pipeline managementEmail marketing

Screenshots

Smartness screenshot 1Smartness screenshot 2Smartness screenshot 3

About

• AI-powered dynamic pricing engine that automatically finds optimal rates, delivering up to +30% annual revenue on average. • 24/7 AI chatbot (Smartchat) that handles 70% of guest questions across Booking.com, WhatsApp, Airbnb, and email. • All-in-one PMS that automates up to 90% of online operations with native dynamic pricing integration. Smarness is a unified hospitality platform for hotels, B&Bs, and vacation rentals, offering integrated tools for pricing, guest communications, property management, email marketing, website building, and results-based revenue consulting. With over 4,000 European properties using the platform, it targets accommodation operators looking to reduce manual workload, cut OTA commissions by up to 20%, and grow direct bookings.

Who it's for

Hotel revenue & property management

Price

Includes a results-based payment option (Smartresults) where fees are tied to revenue generated. ROI calculator available. Demo is free with no obligation. Specific monthly pricing not disclosed on homepage.

AI level

Intermediate

Key features

Dynamic pricingAI guest chatbotProperty management systemEmail marketing campaignsCustomer segmentationHotel website builderBooking engineServices marketplace

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