About

• AI-powered WhatsApp, Instagram, and Facebook DM automations including comment-triggered flows • No-code chatbot builder and broadcast campaigns via the WhatsApp Business API • Shared team inbox with multi-agent support for sales and customer service Wati.io is a WhatsApp Business API solution that helps businesses automate and scale customer conversations across WhatsApp, Instagram, and Facebook. It offers a no-code automation builder, bulk broadcast messaging, a collaborative team inbox, and the newly launched Wati AI conversational intelligence layer—making it practical for marketing, support, and sales teams to manage high-volume messaging without engineering resources.

Who it's for

WhatsApp marketing & customer messaging automation

Key features