SurveySparrow

AI-powered survey and feedback platform with conversational forms, NPS tracking, and 360 reviews.

Support CustomersFeedback, NPS & VoCCustomer & product analytics

Acerca de

• AI-powered follow-up questions automatically probe responses to surface clear insights from surveys and forms • 360-degree employee assessment with bell curve analysis, competency scoring, and custom development reports • Conversational survey format delivering up to 40% higher response rates versus traditional surveys SurveySparrow is an experience management platform combining surveys, CX measurement (NPS, CSAT, CES), employee performance reviews, and research tools. It supports chat surveys, offline data collection, multilingual surveys (130+ languages), visual workflow automation, ticket management for closing feedback loops, and customizable executive dashboards. Plans range from a forever-free tier to enterprise with HIPAA compliance, CSS customization, and Power BI integration.

Para quién es

Customer & employee feedback surveys

Funciones clave

Conversational surveysNPS / CSAT / CES tracking360-degree assessmentsAI follow-up questionsOffline survey collectionVisual workflow automationMultilingual surveys (130+ languages)Executive dashboards

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