About

• Digital Vehicle Inspections (DVIs) with photos and videos for upselling and customer transparency • Multi-location workflow management with real-time visibility across all shops and technicians • Integrated payments supporting in-person, online, Buy Now Pay Later, Apple Pay, and Google Pay Shopmonkey is a purpose-built shop management platform for auto repair and specialty vehicle shops. It handles the full shop lifecycle—estimates, invoices, parts ordering, appointment scheduling, customer communications via SMS/email, time clocks, and reporting—within a single cloud-based system. A CRM Essentials add-on adds review management, targeted marketing campaigns, and an online appointment scheduler. The platform supports QuickBooks Online/Desktop, PartsTech, RepairLink, Nexpart, and CARFAX integrations, plus an API and webhooks for custom workflows.

Who it's for

Auto repair shop management

Key features