Twilio

Cloud APIs for SMS, email, voice, video, and conversational AI communications.

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Twilio provides a unified platform for building customer communication experiences across voice, messaging, video, and email channels. The platform includes Conversations (with Memory, Orchestrator, Intelligence, and Relay), Communications APIs for SMS/WhatsApp/RCS/Voice/Email, Authentication services (Verify, Lookup), and Customer Data tools. Built for the agentic era, Twilio connects communication channels, customer context, and AI on one flexible platform. It supports enterprise-scale deployments with global reach across 100+ countries, offering phone numbers (toll-free, 10DLC, short codes), SIP trunking, and specialized tools like Flex for contact center orchestration and TaskRouter for skills-based routing. The platform emphasizes privacy, security, extensibility, and real-time customer data insights.

Para quién es

SMS, voice & messaging APIs

Funciones clave

SMS & WhatsApp APIsVoice & video APIsEmail API (SendGrid)Authentication & VerifyContact center (Flex)Global phone numbersReal-time conversation AI100+ country coverage

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